Where is Madame Siam jewelry made?
Answer :
All Madame Siam 's jewelry is designed in Bangkok by Melanie Aussandon , a french designer and made entirely by hand in our workshops in Bangkok and Jaipur using the very finest and meticulously selected materials, gemstones and semi-precious stones.

Our jewelry is guaranteed to be nickel-free and has been designed to minimise any risk of an allergic reaction.
What is vermeil?
Answer :
Vermeil (or silver-gilt) is sterling silver that has been dipped three times in a gold bath.
Can Fine Jewelry be bought online via your e-shop?
Answer :
You can buy any item from the whole fine jewelry line in our e-shop. However , some pieces are made on request due to their unique characteristics. The latter have a longer delivery window of around six weeks.

Please note that every design (rings, necklaces , bracelets ) can be customized and be made on request in the size and stones of your choice.
What are the shipping costs and delivery times ?
Answer :
The shipping is free of charge and it takes around 2 weeks from Bangkok to any country . If you want an express delivery service , please contact us (melanie@madame-siam.com) to know the cost.
What is your delivery zone for orders via your e-shop?
Answer :
All items ordered via our e-shop are delivered worlwide using Thailand post with Ems service
What happens if my order is urgent?
Answer :
Madame Siam recommends that you choose our express delivery options: International Express Fedex delivery « International Priority » service for next day delivery for orders placed before 3.00 pm but you will have to contact our service through email ( melanie@madame-siam.com) and we will tell you the cost.